Shipping and Processing
Estimated Delivery Windows
We work hard to provide clear and dependable shipping estimates for every order placed with Vital Edge™. Please note that all shipping times shared on our site are approximations, not guarantees. Delivery windows depend on product availability, order processing, and the schedules of our partnered couriers.
Delays Beyond Our Control
While our team does everything possible to ensure on-time delivery, unexpected events such as courier issues, customs checks, severe weather, or other outside factors may cause delays. Vital Edge™ cannot promise exact delivery dates and is not responsible for delays caused by circumstances beyond our control.
Special Delivery Dates
If you need your order by a specific date (such as a holiday, birthday, or special event), please place your order well in advance. Vital Edge™ is not responsible if an order does not arrive by a requested date due to delays during transit.
Refunds & Delays
Orders are packed and shipped promptly—typically within 24 hours of purchase. However, refunds will not be issued if a package arrives later than the estimated shipping window or a customer-specified date.
Tracking & Updates
Tracking details are provided whenever available so customers can follow their shipments in real time. If a significant delay occurs, our team will reach out with updates and support.
By completing a purchase with Vital Edge™, you acknowledge and accept these shipping terms. We thank you for your understanding and support. For questions or concerns about your order, please reach out to our customer care team.